Last Updated: January 18, 2025
This Cookie Policy explains how rivvex uses cookies and similar technologies to recognize you when you visit our website and use our services.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired).
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as:
- User authentication and account access
- Security and fraud prevention
- Session management and maintaining your preferences
- Load balancing to ensure optimal performance
Cannot be disabled: Essential cookies cannot be disabled as they are necessary for the service to function.
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us:
- Count visits and traffic sources to measure and improve performance
- Understand which pages are most and least popular
- See how visitors navigate the website
- Identify technical issues and improve user experience
Analytics tools we use: Google Analytics, Mixpanel
Functionality Cookies
These cookies enable enhanced functionality and personalization, such as:
- Remembering your preferences (e.g., dark mode, language)
- Recognizing you when you return to our website
- Providing customized content based on your role or industry
- Enabling social media features
Advertising and Targeting Cookies
These cookies may be set by our advertising partners through our website. They may be used to:
- Build a profile of your interests
- Show you relevant advertisements on other websites
- Measure the effectiveness of advertising campaigns
- Limit the number of times you see an advertisement
Third-party advertising: Google Ads, LinkedIn Ads, Facebook Pixel
3. Other Tracking Technologies
In addition to cookies, we may use other tracking technologies:
- Web Beacons (Pixel Tags): Small graphic images embedded in web pages or emails to track user behavior and measure campaign effectiveness.
- Local Storage: HTML5 local storage for storing preferences and application data locally on your device.
- Session Storage: Temporary storage that is cleared when you close your browser.
- Device Fingerprinting: Collecting information about your device configuration to help prevent fraud and improve security.
4. Third-Party Cookies
We work with third-party service providers who may set cookies on your device when you visit our website. These include:
- Google Analytics: For website analytics and performance monitoring
- Stripe: For payment processing and fraud prevention
- Intercom: For customer support chat
- Hotjar: For user behavior analysis and heatmaps
- Social Media Platforms: For social sharing and login functionality
These third parties have their own privacy policies governing their use of cookies. We recommend reviewing their policies:
5. How to Manage Cookies
You have several options to manage or disable cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Accept only first-party cookies
- Delete cookies when you close your browser
- Set exceptions for specific websites
To manage cookies in your browser:
Opt-Out Tools
You can opt out of certain third-party tracking:
Mobile Device Settings
Mobile devices offer settings to limit tracking:
- iOS: Settings > Privacy > Tracking > Allow Apps to Request to Track
- Android: Settings > Google > Ads > Opt out of Ads Personalization
Important: Blocking or deleting cookies may impact your ability to use certain features of our service. Essential cookies are required for the service to function properly.
6. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to be tracked. Currently, there is no industry consensus on how to respond to DNT signals. At this time, our website does not respond to DNT signals, but we will continue to monitor developments in this area.
7. Cookie Retention
Different cookies have different retention periods:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain until expiration date or manual deletion
- Authentication Cookies: Typically expire after 30 days of inactivity
- Preference Cookies: May remain for up to 1 year
- Analytics Cookies: Typically expire after 2 years
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
9. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us: