1. Acceptance of Terms

By creating an account, accessing, or using rivvex ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. rivvex reserves the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

2. Description of Service

rivvex provides operational management software for trade contractors, including but not limited to:

• Crew dispatching and scheduling
• Job management and tracking
• Time tracking and payroll integration
• Equipment tracking and maintenance scheduling
• Communication and collaboration tools
• Reporting and analytics
• Mobile applications for iOS and Android

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

3. Account Registration and Security

To use the Service, you must:

• Be at least 18 years old and capable of forming a binding contract
• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

You may not share your account credentials, transfer your account to another party, or use another person's account without permission.

4. Acceptable Use Policy

You agree not to use the Service to:

• Violate any laws, regulations, or third-party rights
• Upload or transmit viruses, malware, or other malicious code
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers
• Use automated systems to access the Service without permission
• Impersonate another person or entity
• Harass, abuse, or harm another person
• Collect or store personal data about other users without permission
• Use the Service for any illegal or unauthorized purpose
• Reverse engineer, decompile, or disassemble any aspect of the Service

5. Subscription and Payment

Subscription Plans:rivvex offers various subscription plans with different features and pricing. Current pricing is available on our pricing page.

Billing: Subscriptions are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees incurred. All fees are non-refundable except as required by law or as explicitly stated in these Terms.

Auto-Renewal: Your subscription will automatically renew unless you cancel before the renewal date. We will notify you of any price changes at least 30 days in advance.

Free Trials: We may offer free trials for new users. At the end of the trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.

Cancellation: You may cancel your subscription at any time through your account settings or by contacting support. Cancellation will be effective at the end of your current billing period.

6. Data Ownership and License

Your Data: You retain all rights to the data you input into the Service ("Customer Data"). By using the Service, you grant us a license to host, store, process, and display your Customer Data solely to provide and improve the Service.

Our Intellectual Property: The Service, including all software, designs, text, graphics, and other content, is owned by rivvex and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from any aspect of the Service.

Data Export: You may export your Customer Data at any time through the Service interface or by contacting support.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is described in our Privacy Policy. By using the Service, you consent to our privacy practices as described in the Privacy Policy.

8. Service Level and Availability

We strive to provide reliable service with minimal downtime. However, we do not guarantee that the Service will be uninterrupted, error-free, or completely secure. We may perform scheduled maintenance and upgrades, which may result in temporary service disruptions. We will provide advance notice of scheduled maintenance when possible.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND
• RIVVEX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM
• WE ARE NOT RESPONSIBLE FOR ANY LOSS OF DATA, BUSINESS INTERRUPTION, OR LOSS OF PROFITS

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so these limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless rivvex, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your Customer Data

11. Termination

We may suspend or terminate your account at any time for any reason, including if:

• You violate these Terms
• You fail to pay fees when due
• Your use of the Service poses a security risk
• Your use of the Service could subject us to liability

Upon termination, your right to use the Service will immediately cease. We will make reasonable efforts to provide you with access to your Customer Data for 30 days after termination, after which we may delete your data in accordance with our data retention policies.

12. Dispute Resolution

Governing Law: These Terms shall be governed by the laws of the State of Texas, without regard to conflict of law provisions.

Arbitration: Any dispute arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Austin, Texas.

Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between you and rivvex individually. You waive your right to participate in a class action lawsuit or class-wide arbitration.

13. General Provisions

Entire Agreement: These Terms constitute the entire agreement between you and rivvex regarding the Service.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

Waiver: No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

Assignment: You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

14. Contact Information

If you have any questions about these Terms, please contact us: